I paid but I don't seem to be entered - what should I do?

  • If you have been charged the entry fee but have not received any emails from Active Europe or us, perhaps they are going to your spam folder. Please see the above FAQ.
  • If you are still concerned that you are not entered please do not leave it until the last minute to query it. Contact us via our online form.
  • Please do not use our Facebook or Twitter channels to escalate this query as you may experience a delay in our reply.

I have a disability - can I participate?

  • We do our best every year to accommodate participants with disabilities.
  • Please use our online contact form to email us description of your disability and the assistance you would require to take part and we will see what we can do to make it possible.

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